Welcome to this CSM Starter Guide! If you are reading this, it means you are probably interested in Customer Success, looking to transition into Customer Success or perhaps you have just landed your first Customer Success role and are eager to learn more. Regardless of where you currently are in your journey, I hope this resource will help you.
https://www.loom.com/share/45062c4ea74e4efca4686d6c61c17041
<aside> 💡 “Success is a journey, not a destination.” - Zig Ziglar
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The History of Customer Success